Players - How to get started with a game link
- Keep an eye on your email! Once the Group Organizer has assigned teams, the Organizer will send you a player invitation email with your unique game link.
- Hop on a video chat: Join the link provided by your Group Organizer in your calendar invitation and Save the Date. If a video chat was not provided by the Group Organizer before your game, please coordinate with your teammates (listed in your player invite email) to set up a call before the game
- Join your team! Go to the Join Game page (https://palacesphere.com/join-game/). Enter your team's join code provided by the Organizer or Host.
Access the game in a browser by clicking the yellow PLAY button in your player invite email.
Start the game! Once all of your teammates are ready and on the game "lobby" page, click the button to enter the Palace and begin the game!
Questions about the game? Check out a Play Guide before your event!
PREMIUM GAME FAQ
FAQ for the Ruby Palace, Sapphire Palace and Emerald Palace. For the Palace of Destiny FAQ, please click here. HOW MANY PEOPLE CAN PLAY? There is no maximum to the number of people you can sign up! However, we do recommend breaking up your group into ...
How do I get to the game?
Each team will have either a unique game link or a unique join code to access the virtual game. The unique game link can be generated and shared in a couple of ways. This link can be shared directly by the Team Captain or Group Organizer or via the ...
Players - How to get started with a Team Code
Instructions: Hop on a video chat: Join the link provided by your Group Organizer in your calendar invitation and Save the Date. If a video chat was not provided by the Group Organizer before your game, please coordinate with your teammates to set up ...
What's New in the Game Administrator Portal
February 3, 2022 Update Team Assignment Method Option Choose between Express Team Assignment with Team Codes or Pre Assign Players in Advance.* Each Team Assignment Option comes with a different GAP set up flow. Express Team Assignment with Team ...
How to Play The Ruby Palace
Click here if you have questions about accessing your game. You can view the Premium Game FAQ here and the Standard Team FAQ here. BEFORE YOU BEGIN Click your game link. Your Team Captain or Group Organizer should have sent you a player invitation ...
We recommend first checking our Help Articles (below) for a speedy answer!
Still not finding what you're looking for? Please fill out a ticket, or email us directly at firstname.lastname@example.org
We make an effort to respond to all emails and tickets as quickly as possible, however, our normal business hours are M-F 9AM-6PM PDT. We have been known to have weekend workers, vampires, AND "morning people" on the payroll, so you might get a quick response at other hours!