(Group Organizer) How do I check the status of my group's teams?
The Group Organizer can check the status of their group's teams in 2 places – on the View Team Status Page or the Invitations Page. Each of these pages has a "Status" column with 4 different values:
"Unscheduled" means a team has not scheduled a time to play.
"Scheduled" means that a team has scheduled and set a time to play.
"In Progress" means a team is currently playing.
"Complete" means a team has finished their game.
View Team Status Page:
This page can be accessed from the Reservation homepage.
(Group Organizer) I made myself a Team Captain, how do I set up my own team?
As a Group Organizer, you already have a GAP login and do not need to send yourself a Team Captain invitation*. You can edit all of your team’s details on the Teams or Invitations pages. You can invite your teammates and/or create your team’s game ...
(Group Organizer) What if I want to set up the entire event without delegating to Team Captains?
If you are the Group Organizer and wish to schedule the entire event without inviting Team Captains, you are welcome to do so! Simply do NOT add Team Captains on the Teams page in the GAP. As the Group Organizer, you can handle all the team ...
Group Organizer Setup
In order to get setup for your PALACESPHERE Virtual Escape Room reservations, you'll need to visit the Game Administrator Portal or "GAP." The GAP is your reservation control center. It is where you will edit your reservation details, add players, ...
(Group Organizer) How do I view or edit individual team information?
A Group Organizer can view and edit individual team information on the Teams page, Invitations page, or the View Team Status page. The Organizer can also look at an individual team's details by clicking the linked team name from the Invitations or ...
WHAT DO YOU MEAN BY "GROUP ORGANIZER?" The Group Organizer is the person that purchases the game and sets up the reservation in the GAP. The Group Organizer can also be a player and a Team Captain* if they wish! The Group Organizer will have the main ...
We recommend first checking our Help Articles (below) for a speedy answer!
Still not finding what you're looking for? Please fill out a ticket, or email us directly at email@example.com
We make an effort to respond to all emails and tickets as quickly as possible, however, our normal business hours are M-F 9AM-6PM PDT. We have been known to have weekend workers, vampires, AND "morning people" on the payroll, so you might get a quick response at other hours!