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Jewel Palace Series Tech Guide
Jewel Palace Series Tech Guide Browser & Device Suggestions: We encourage you to play on a computer (desktop or laptop) for the best experience. We recommend using the latest versions of Safari, Chrome, Firefox, or Edge. We do not recommend using ...
How do I get to the game?
Each team will have either a unique game link or a unique join code to access the virtual game. The unique game link can be generated and shared in a couple of ways. This link can be shared directly by the Team Captain or Group Organizer or via the ...
How to Play The Ruby Palace
Click here if you have questions about accessing your game. You can view the Premium Game FAQ here and the Standard Team FAQ here. BEFORE YOU BEGIN Click your game link. Your Team Captain or Group Organizer should have sent you a player invitation ...
Emerald Palace Play Guide
How to play The Emerald Palace Click here if you have questions about accessing your game. BEFORE YOU BEGIN Team Suggestions: We strongly recommend playing on a team of 4 if possible. If not, aim for a team of 3-5 players. You can have up to 6 ...
Sapphire Palace Play Guide
How to play The Sapphire Palace Click here if you have questions about accessing your game. BEFORE YOU BEGIN Team Suggestions: We strongly recommend playing on a team of 4 if possible. If not, aim for a team of 3-5 players. You can have up to 6 ...
Contact Us!
We recommend first checking our Help Articles (below) for a speedy answer!
Still not finding what you're looking for? Please fill out a ticket, or email us directly at
play@palacesphere.com.
We make an effort to respond to all emails and tickets as quickly as possible, however, our normal business hours are M-F 9AM-6PM PDT. We have been known to have weekend workers, vampires, AND "morning people" on the payroll, so you might get a quick response at other hours!