Setting GAP Account Password
If it is your first visit to the GAP, you'll need to set your password to login. Please note, you will only have access to the GAP if you are the Group Organizer for a reservation or if you have been assigned Team Captain.
Set GAP password from your invitation email:
Open your GAP Welcome email and click the yellow “access game administrator portal” button.
You will be taken to a page where you can set your new password.
Once you set your new password, login!
Set GAP password without invitation email:
If you cannot find your invitation email, you can set your password using the reset password feature.
Visit the reset password page.
Enter the email address affiliated with the reservation. This will be the email address that was used for your welcome email.
Click the button.
Check your inbox for the password reset email. Click the link in the email to finish the setting your password.
*Please note email delivery can take a few minutes. Be sure to check your spam if you don't see the email.
Already have an account? Login at gap.palacesphere.com!
WHAT DO YOU MEAN BY "GROUP ORGANIZER?" The Group Organizer is the person that purchases the game and sets up the reservation in the GAP. The Group Organizer can also be a player and a Team Captain* if they wish! The Group Organizer will have the main ...
(Group Organizer) I made myself a Team Captain, how do I set up my own team?
As a Group Organizer, you already have a GAP login and do not need to send yourself a Team Captain invitation*. You can edit all of your team’s details on the Teams or Invitations pages. You can invite your teammates and/or create your team’s game ...
(Group Organizer) How do I view or edit individual team information?
A Group Organizer can view and edit individual team information on the Teams page, Invitations page, or the View Team Status page. The Organizer can also look at an individual team's details by clicking the linked team name from the Invitations or ...
What's New in the Game Administrator Portal
April 1, 2021 Update Purchase Additional Players Button If you'd like to add more player slots to your reservation, you can do so in the GAP! 1. If you have multiple reservations, make sure you have selected the appropriate reservation from the ...
(Group Organizer) What if I want to set up the entire event without delegating to Team Captains?
If you are the Group Organizer and wish to schedule the entire event without inviting Team Captains, you are welcome to do so! Simply do NOT add Team Captains on the Teams page in the GAP. As the Group Organizer, you can handle all the team ...
We recommend first checking our Help Articles (below) for a speedy answer!
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