Popular Articles
Sapphire Palace Play Guide
How to play The Sapphire Palace Click here if you have questions about accessing your game. BEFORE YOU BEGIN Team Suggestions: We strongly recommend playing on a team of 4 if possible. If not, aim for a team of 3-5 players. You can have up to 6 ...
How to Play The Ruby Palace
Click here if you have questions about accessing your game. You can view the Premium Game FAQ here and the Standard Team FAQ here. BEFORE YOU BEGIN Click your game link. Your Team Captain or Group Organizer should have sent you a player invitation ...
GAP FAQ
WHAT DO YOU MEAN BY "GROUP ORGANIZER?" The Group Organizer is the person that purchases the game and sets up the reservation in the GAP. The Group Organizer can also be a player and a Team Captain* if they wish! The Group Organizer will have the main ...
Team Captain Setup Info
What does this mean? Being a Team Captain means that you will be able to schedule your team's play time, set up a video chat link, and send invitations to your fellow team members. If the organizer allows, you may also be able to select your own ...
Group Organizer Setup
In order to get setup for your PALACESPHERE Virtual Escape Room reservations, you'll need to visit the Game Administrator Portal or "GAP." The GAP is your reservation control center. It is where you will edit your reservation details, add players, ...
Recent Articles
Players - How to get started with a game link
Instructions: Keep an eye on your email! Once the Group Organizer has assigned teams, the Organizer will send you a player invitation email with your unique game link. Hop on a video chat: Join the link provided by your Group Organizer in your ...
Players - How to get started with a Team Code
Instructions: Hop on a video chat: Join the link provided by your Group Organizer in your calendar invitation and Save the Date. If a video chat was not provided by the Group Organizer before your game, please coordinate with your teammates to set up ...
Emerald Palace Play Guide
How to play The Emerald Palace Click here if you have questions about accessing your game. BEFORE YOU BEGIN Team Suggestions: We strongly recommend playing on a team of 4 if possible. If not, aim for a team of 3-5 players. You can have up to 6 ...
STANDARD TEAM FAQ
FAQ for the STANDARD TEAM version Ruby Palace, Sapphire Palace and other Jewel Palaces. You can find the Premium version FAQ here. HOW MANY PEOPLE CAN PLAY? For the Standard Team option, you may have a maximum of 5 players. You will want at least 2 ...
Can't Login to GAP
If you are having difficulty logging in to the GAP here are some common problems: Please make sure you are using the email address associated with your GAP account. If you are the original Organizer, this will be the email address you entered at ...